Privacy Policy
1. Introduction
We appreciate your interest in our online store. Protecting your data and privacy is very important to us. Below, we explain what personal data we collect, process, and store when you visit our website or use our services.
2. Data Controller
The responsible party for data processing under the General Data Protection Regulation (GDPR) is:
Ereader Store
Werreaue 5, 32758 Detmold, Deutschland
service@ereader.store
+49 5231 6110727
3. Collection and Processing of Personal Data
We process personal data only to the extent necessary for the proper functioning of our website and the provision of our services.
3.1 Automatic Data Collection When Visiting Our Website
When you access our website, the following data is automatically collected:
- IP address (anonymized if possible)
- Browser type and version
- Operating system
- Referrer URL (previously visited page)
- Date and time of access
- Duration of visit and pages viewed
These data are processed exclusively to ensure the technical functionality of our website and system security. They are not combined with other data sources.
3.2 Data Processing When Placing an Order
If you place an order in our online store, we process the following data:
- First and last name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Payment details
These data are required for order processing and contract fulfillment in accordance with Art. 6(1)(b) GDPR.
3.3 Payment Providers
To ensure secure payment processing, we cooperate with external payment providers, including:
- PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A.)
- Credit card payment via STRIPE
The processing of payment data is carried out in accordance with Art. 6(1)(b) GDPR. Please review the privacy policies of the respective payment providers.
3.4 Customer Accounts
If you create a customer account, we store your personal data to facilitate future orders. You can delete your account at any time.
3.5 Contact Forms & Customer Service
If you contact us via a contact form or email, we store your details to process your request. These data are not shared without your consent.
4. Cookies and Tracking Technologies
We use cookies on our website. These help improve user experience and optimize our services.
- Essential cookies: Required for the website’s core functions.
- Analytics cookies (e.g., Google Analytics): Used for statistical analysis of user behavior.
- Marketing cookies (e.g., Facebook Pixel, Google Ads): Enable targeted advertising.
You can adjust your cookie preferences at any time.
5. Data Retention and Storage Period
We store personal data only as long as necessary for the intended purpose or as required by law:
- Order and invoice data: 10 years (legal retention period)
- Contact inquiries: 1 year after completion
- Customer account data: Until the user requests deletion
6. Data Sharing with Third Parties
Your data is only shared if:
✔ It is necessary for order processing (e.g., shipping providers, payment processors).
✔ We are legally obligated to do so.
✔ You have given explicit consent.
We do not share your data with unauthorized third parties or for advertising purposes.
7. Your Rights Under GDPR
You have the right to:
✅ Request information about your stored data (Art. 15 GDPR).
✅ Request correction of incorrect data (Art. 16 GDPR).
✅ Request deletion of your data (Art. 17 GDPR).
✅ Restrict the processing of your data (Art. 18 GDPR).
✅ Withdraw your consent to data processing (Art. 7(3) GDPR).
✅ File a complaint with a data protection authority (Art. 77 GDPR).
To exercise your rights, please contact us at [Your Contact Email].
8. Data Security
We implement technical and organizational security measures to protect your data against loss, manipulation, and unauthorized access. Our website uses SSL encryption to securely transmit your data.
9. Changes to This Privacy Policy
We reserve the right to update this privacy policy to comply with legal requirements. The current version is always available on our website.